• Major Cities: Enjoy fast delivery within 3-5 business days.
• Other Locations: Orders usually arrive within 5-10 business days.
  
  You will receive a tracking link once your order has shipped, allowing you to monitor its progress.

Yes! We offer free shipping on all prepaid orders. For COD, we charge a standard fee of Rs 49.

Yes, you can cancel your order within 3-4 hours of placing it.

• For COD orders, if not confirmed within 1 hour via WhatsApp, the order will be automatically cancelled. Prepaid orders can be canceled within 2-3 additional hours.

For more details, please refer to our Cancellation section under the Refund Policy.

• Incorrect Size Orders: No returns or exchanges for incorrect size selection. Please refer to our size chart before ordering.
• Unboxing Videos: Always record your unboxing to ensure you have proof for any damage claims.
• Timeframe: Requests beyond 3 days from delivery cannot be processed.

Refunds are available for:

• Damaged or Defective Products: If you receive a damaged or defective product, we’ll be happy to assist with a replacement. Please submit a request within 3 days of delivery, including unboxing videos, photos of the damaged product, and the original packaging. If no unboxing video is provided, Suchayaan cannot process refunds or replacements.
• Lost in Transit: For items lost in transit, we offer a refund once confirmed lost, or we can re-ship the product.

To begin a return or exchange, contact our customer support team at info@suchayaan.com or via WhatsApp at +91 9205701357. For more information, please refer to our Refund Policy.

We accept a variety of payment methods, including:

• Credit/Debit Cards
• Net Banking
• UPI
• Popular wallet services like Paytm and Google Pay
• COD (Cash on Delivery) is available for non-sale items. Please note that discounts are not applicable to COD orders.

Currently, we only ship within India. Stay tuned for updates on international shipping options.

Once your order is shipped, we will send a tracking link via email and WhatsApp. You can use this link to monitor your order’s status and delivery updates.

We sincerely apologize for the inconvenience!

Incase of defective order, we will issue a full refund or may send you the replacement free of cost.

Please reach out to us at info@suchayaan.com within 24 hours of receiving the item, and we will resolve the issue as quickly as possible.

Currently, we do not offer custom sizing or alteration services. Please refer to our size chart to ensure the perfect fit before placing your order.

11. How can I contact customer support?

You can contact our customer support team via:

• Email: info@suchayaan.com
• WhatsApp Text: +91 9205701357

We will respond to your query within 24 hours.

Stay informed about our latest collections and exclusive deals by subscribing to our newsletter at the bottom of the page and following us on social media.

We are committed to sustainable practices and use eco-friendly materials wherever possible. You can learn more about our efforts on the product page for the specific item.